Refund policy

At House of DUARS, each jewellery piece is carefully curated and quality checked before dispatch.

• We do not offer returns or exchanges.
• All orders are prepaid only.
• Refunds will only be issued in case of damaged product received.
• To report damage, contact us within 24 hours of delivery with unboxing video proof.

House of DUARS reserves the right to deny refund if proof is not provided.